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FREQUENTLY ASKED QUESTIONS

What type of wax do you use?

Our candles have a 100% soy wax base, with cotton-paper wicks.  None of our products use any petroleum-based paraffin wax or oils.

What kind of oils are in your candles?

All scents come from fragrance oils, but our aromatherapy line use essential oils as their fragrance base.

How many scents does Cleveland Candle carry?

Our full inventory currently runs at about 270 fragrances, and we stock about 200 of these at our stores.

Where are you located?

We have three locations in the Cleveland area: 

Our flagship store is located in Ohio City, catty-corner to West Side Market, a short walk from the corner of Lorain/Carnegie and W. 25th, at the end of the United Bank Building.  

The Coventry Store is in Cleveland Heights along the Coventry Road shopping district, between Mac's Books and Passport to Peru.  Nearby routes are Mayfield Rd. (Rt. 322), and MLK Blvd. via University Circle.  Parking is currently free within the city limits, and in the parking garage across from our store.

The original Mentor store is in the first plaza on Diamond Centre Drive, next to Subway, accessible from the Heisley Rd. exit via Rt. 2 in Mentor.

How can I make my own candle?  Do I need an appointment?

Walk-ins are always welcome, but you can also schedule a reservation ahead of time in order to ensure the best experience for your party.  Groups larger than six people should be booked by appointment.

What does making a custom candle involve?

When you build your own candle, you'll start by browsing our inventory and writing down all of your favorites.  Our candle experts will help you and your guests make the most of their experience by helping to select which of the scents you selected are the best combinations.  When you decide upon a jar, you'll add the oils, wax, and stir the mixture, before designing your own label and unique scent name.  Candles take one to two hours to solidify and dry, depending on the size of their jar.

What is the burn time of an average candle?

Our standard 8oz candles burn for 45-60 minutes.  Other sizes may vary.

Do you host private parties?

Yes, there are three types of private events offered:

Sign up for any of our Lip Balm or Paint classes, which include candle-making workshops in Mentor, Coventry, and Ohio City.

You can also book a private event of your own.

Alternatively, check out our new EVENT CENTER in Ohio City for large events, receptions, parties and company meetings up to 30 people.  Be sure to book by May 1st for a special discount on reservation rates. 

As usual, reservation and cancellation fees apply to all private parties.

How long has Cleveland Candle been around?

We've been lighting up Cleveland since 2014.  See our story for more information about the history of our brand.

Do you offer wholesale?

Yes!  Visit our wholesale page for details.